Scope
This page explains our privacy approach for visitors to the website and for those who use the contact or quotation forms. The data controller is Serba Metal Alüminyum Profil Makina İthalat İhracat Sanayi ve Ticaret Limited Şirketi
Information You May Share
The contact and quotation processes involve your name, company, telephone, e-mail and the content of your request. Required and optional fields are marked on each form. Technical files attached to the quotation form are submitted for assessment of your request.
Purposes of Use
The information you share is used to assess your request, to contact you, to carry out the quotation process and to prevent misuse of the forms. It is not used for any other purpose.
Cookies and Browser Preferences
The site uses no analytics or marketing cookies. Cookie categories and preference management are explained on the separate Cookie Policy page; your choices are stored in your own browser and can be changed at any time.
Transfers and Service Providers
Your information is not transferred abroad. The site contains no third-party analytics or marketing tracking; your form data is held only on our own systems. It may be shared with authorised public authorities where this is legally required.
Retention and Security
Form records are kept for one year from the date of submission and are deleted at the end of that period. Data is protected against unauthorised access by technical and organisational measures; access is limited to the staff who assess the request.
Requests and Rights
You may send requests for information, correction, deletion or objection regarding your personal data to kvkk@serbametal.com. Your rights and the application process are set out in full on the KVKK Disclosure Notice page.
